Auburn Board of Public Works

The Auburn Board of Public Works (BPW) has one mission – to serve its customers by providing utility services to southeast Nebraska. Building an online presence that kept the customer experience at the top of the list was our team’s goal for this project.


To show the impact of the Auburn Board of Public works, our team captured images of not only the services offered, but also the community engagement they participate in.


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The previous Auburn BPW website was not user-friendly to their customer, as well as difficult to internally access. When designing the Auburn BPW website, our team kept customers in mind with questions like, what actions will they need to take? Custom forms were built for new customers to set up services, the four main call-to-actions are prominently displayed on each page, and an easy sign-up to receive announcements and updates pop-ups on the homepage.